You cannot reform an organization without the support of those who work in it. But to gain that support, you must give up the habit of blaming others when things go wrong and persuade others to give up the habit as well. Only then can you pinpoint problems and begin fixing them . . . as a team.
Compromises are ways of opening the door to change by reducing the objections of interest groups. They are at the heart of decision making in city halls and are the closest thing in politics to an art form. Here’s what reporters should know about how compromises come about . . . and why.
Civic progress is neither a system nor a process; it’s both. And the door between the two is “the opportunity.” Seeing that opportunity and the path that leads to community improvement is the most creative thing that civic leaders do.
Some of the most exciting urban projects around were once considered crazy ideas. So how do you tell the difference between a crazy idea that’s a great leap forward and one that’s . . . just plain crazy? And what do you do with the determined people behind these projects? Here’s a way to separate the bold but doable projects from the delusional, while encouraging citizens to dream big.
How do you deal with a wall of civic doubt and negativism? Through quiet confidence and a simple plan: Take on something big and visible. Succeed. Then repeat, succeed, and repeat again.