If community leadership programs want to go from good to great, there’s a way. It involves keeping their graduates engaged in learning and taking on a third level of leadership training.
“Pay for performance” is a mediocre motivator of employees with potentially disastrous consequences for businesses. And it’s even worse in government. Rather than quotas and bonuses, have you tried coaching, praise . . . and a simple “thank you”?
At some point in a long civic career, you may face a skillful liar who is elected to an important local office. Here’s how to fight back in a way that doesn’t leave the city deeply divided.
Governments tend to be good at fairness, scale, and steadfastness. What they’re not so good at is innovation. This is one reason we need collaboration.
If you’re in charge, you’ll be asked by subordinates to make lots of decisions, some of which you should not make. How do you know when a decision would be better made by others? And what should you say when you hand it back?