Is there a checklist you could apply to a major decision the night before making it so you could sleep better? There is, and if you follow this simple but demanding checklist, you’ll steer clear of making most bad decisions. The best part: I learned it from a mayor.
How to Manage a Crisis Before It Happens
If you’re involved in civic leadership for a while, it’s likely you’ll have to handle a full-blown crisis or two. Here’s how to think about crises and what you can do to manage them . . . before they’re upon you.
Lesson Four: The Art of the Compromise
Compromises are ways of opening the door to change by reducing the objections of interest groups. They are at the heart of decision making in city halls and are the closest thing in politics to an art form. Here’s what reporters should know about how compromises come about . . . and why.
What Would FDR Do?
If you want to get things done in communities, it’s critical to have public opinion on your side. But if public opinion is against you at the outset, is there a way to change it? Let’s ask the master.
The Art of the Ask
In an age of collaboration, a key leadership skill is asking others to do things, and getting them to do these things . . . again and again. Here’s how to ask effectively.