If you want to get things done in communities, it’s critical to have public opinion on your side. But if public opinion is against you at the outset, is there a way to change it? Let’s ask the master.
How do you deal with a wall of civic doubt and negativism? Through quiet confidence and a simple plan: Take on something big and visible. Succeed. Then repeat, succeed, and repeat again.
If collaboration is such a good thing in localities, why don’t more governments work together? Because most leaders don’t know how to create the conditions for collaboration. Here, then, is the introductory course.
Change usually creates resistance, and big changes create big resistance. So how can you lower the fear level for your civic project? Start by shrinking the change down to a single slice, offered in the right place and managed in the right way.
Cities are often bogged down in unproductive debates for a simple reason: They’re talking about issues in the wrong way. Smart leaders know the right sequence, which involves talking thoroughly about the problem and the benefits of solving it before talking about the solution. In other words, “what” before “how.”