At some point in a long civic career, you may face a skillful liar who is elected to an important local office. Here’s how to fight back in a way that doesn’t leave the city deeply divided.
The best leaders are those who see dimensions to issues that others don’t. The key to that kind of thoughtfulness is knowing how to question assumptions. Here’s how to build a checklist that will help with seeing problems as like or unlike those that have come before.
Start with empathy, then add time and certainty to the decision-making process. And make sure the process involves all the citizens.
The difference between being a leader and being a good one is perspective. Here are some ways of gaining the perspective that today’s urban areas require.
Frames are helpful shortcuts to thinking about your community’s issues. But what if the existing frames are barriers to new ideas instead of facilitators. This is when leaders have to reframe the community’s familiar ways of thinking.