You cannot reform an organization without the support of those who work in it. But to gain that support, you must give up the habit of blaming others when things go wrong and persuade others to give up the habit as well. Only then can you pinpoint problems and begin fixing them . . . as a team.
Lesson Two: The Switching Yard of Change
City hall isn’t so much a public policy factory as a switching yard, where ideas come in from the outside and are acted on. So where do big public policy ideas originate in your city? And what happens to them as they move along the tracks? This could be a rich source for your reporting, and an eye-opening series of stories for your readers.
Lesson One: It’s All About Land Use
Forget about the NIMBYs vs. greedy developers showdowns. The real stories in local government are about efforts to create more interesting and attractive urban environments, and the people involved in these efforts. Some are elected officials or city workers, but many aren’t. They’re people in neighborhoods doing things that are slightly unusual, such as walking, biking, or taking buses to work . . . or restoring old homes.
What Would FDR Do?
If you want to get things done in communities, it’s critical to have public opinion on your side. But if public opinion is against you at the outset, is there a way to change it? Let’s ask the master.
The Opportunity: The Door to Civic Progress
Civic progress is neither a system nor a process; it’s both. And the door between the two is “the opportunity.” Seeing that opportunity and the path that leads to community improvement is the most creative thing that civic leaders do.