Is there a checklist you could apply to a major decision the night before making it so you could sleep better? There is, and if you follow this simple but demanding checklist, you’ll steer clear of making most bad decisions. The best part: I learned it from a mayor.
If you’re involved in civic leadership for a while, it’s likely you’ll have to handle a full-blown crisis or two. Here’s how to think about crises and what you can do to manage them . . . before they’re upon you.
Reporters at city hall have a choice. They can write only process stories or they can take the harder path of writing about results. Here’s how they can cover both process and results . . . and why they ought to.
We live in a country that believes power is best exercised by a herd and not a shepherd. So for reporters to learn how government works, they must be good at seeing and reporting on collaboration. Here’s how to do that and, along the way, discover what makes some governments succeed.
You cannot reform an organization without the support of those who work in it. But to gain that support, you must give up the habit of blaming others when things go wrong and persuade others to give up the habit as well. Only then can you pinpoint problems and begin fixing them . . . as a team.