If you’re in charge, you’ll be asked by subordinates to make lots of decisions, some of which you should not make. How do you know when a decision would be better made by others? And what should you say when you hand it back?
A professor left an Ivy League university to work in city government. What he learned in city hall was important, but what he missed was even more important.
Is there a checklist you could apply to a major decision the night before making it so you could sleep better? There is, and if you follow this simple but demanding checklist, you’ll steer clear of making most bad decisions. The best part: I learned it from a mayor.
If you’re involved in civic leadership for a while, it’s likely you’ll have to handle a full-blown crisis or two. Here’s how to think about crises and what you can do to manage them . . . before they’re upon you.
Reporters at city hall have a choice. They can write only process stories or they can take the harder path of writing about results. Here’s how they can cover both process and results . . . and why they ought to.