You cannot reform an organization without the support of those who work in it. But to gain that support, you must give up the habit of blaming others when things go wrong and persuade others to give up the habit as well. Only then can you pinpoint problems and begin fixing them . . . as a team.
Archives for July 2014
Compromises are ways of opening the door to change by reducing the objections of interest groups. They are at the heart of decision making in city halls and are the closest thing in politics to an art form. Here’s what reporters should know about how compromises come about . . . and why.