The best leaders are those who see dimensions to issues that others don’t. The key to that kind of thoughtfulness is knowing how to question assumptions. Here’s how to build a checklist that will help with seeing problems as like or unlike those that have come before.
Archives for September 2012
Cities are often bogged down in unproductive debates for a simple reason: They’re talking about issues in the wrong way. Smart leaders know the right sequence, which involves talking thoroughly about the problem and the benefits of solving it before talking about the solution. In other words, “what” before “how.”
There’s a way of thinking about change in communities that’s so simple, it can be expressed as a formula. But behind this equation is deep insight into what causes people to change–and how much change they’ll accept.
When you’re trying to create change in a city, you have only so much energy and attention. What should you pay attention to? That’s where the three Ps–the three big questions every major change has to answer–comes in handy.
I’m beginning a series of short postings about how cities decide things and how leaders can help their communities make smarter decisions. I’m calling these brief essays “Rules for Reformers.” They come from conversations over the years with civic leaders and may help if you’re stuck on a community problem or obstacle. And, yes, that name may sound familiar . . .