You cannot reform an organization without the support of those who work in it. But to gain that support, you must give up the habit of blaming others when things go wrong and persuade others to give up the habit as well. Only then can you pinpoint problems and begin fixing them . . . as a team.
If collaboration is such a good thing in localities, why don’t more governments work together? Because most leaders don’t know how to create the conditions for collaboration. Here, then, is the introductory course.
Consumer Reports built its reputation for fairness and reliability over a 74-year period. But you can borrow parts of the magazine’s formula in making tough decisions in your community.