If you’re involved in civic leadership for a while, it’s likely you’ll have to handle a full-blown crisis or two. Here’s how to think about crises and what you can do to manage them . . . before they’re upon you.
What are the secrets to dealing with a crisis? First, you have to understand what a crisis is, and how it affects decision making. Second, you have to respond in a short-term and long-term way. And, finally, you must seek information and advice deliberately and intelligently.
This is may be the most critical phase for civic projects because it requires so much from leaders, including the ability to plan, a mastery of detail, and a willingness to ask others for help. It demands commitment and the ability to focus.
Why do solutions that once worked in communities suddenly stop working? Perhaps it’s because the context of the problems has changed. Here’s how to understand context . . . and why it should determine how you decide things.
It’s the unexpected skill set for community leaders: The leader as learner. Here’s how the best ones find new ideas about improving their city and its government.