In an age of collaboration, a key leadership skill is asking others to do things, and getting them to do these things . . . again and again. Here’s how to ask effectively.
Civic work runs on relationships. But because communities are diverse and power so diffuse, it takes connections that are both broad and deep to be effective. This, in turn, requires we approach relationship building differently in civic work than in other activities. Here’s a key to success: Learning to ask people to do things for you.
As we’ve grown in recent decades in our knowledge of how cities work, we’ve lost our understanding of how city politics works. As a result, we have a greater storehouse of what ought to be done, but less and less knowledge of how to do it.