How do you deal with a wall of civic doubt and negativism? Through quiet confidence and a simple plan: Take on something big and visible. Succeed. Then repeat, succeed, and repeat again.
The best leaders see unnoticed assets, find ways of making these assets greater and far more apparent, and bring others along on the journey. Cities need an army of such people, but at some times and in some places, just one will do. Here’s how one leader did all of that and changed his city in four years’ time.