How can local governments communicate if the only sources of information left are the social media? They have to create an army of informed and engaged citizens willing to speak up when others spread rumors and falsehoods.
At some point in a long civic career, you may face a skillful liar who is elected to an important local office. Here’s how to fight back in a way that doesn’t leave the city deeply divided.
If you’re involved in civic leadership for a while, it’s likely you’ll have to handle a full-blown crisis or two. Here’s how to think about crises and what you can do to manage them . . . before they’re upon you.
The five things one city has done to create active citizens, who are eager to do even more.