Progress comes two ways to cities: by inches or in great leaps. Both are needed, but they follow different paths.
If you’re in charge, you’ll be asked by subordinates to make lots of decisions, some of which you should not make. How do you know when a decision would be better made by others? And what should you say when you hand it back?
Want to make a major change in your city? Better bring an army and be prepared to answer this question: Why do we need this change?
Civic projects are how we accomplish big intentional changes in cities. Why, then, do we know so little about them?
A professor left an Ivy League university to work in city government. What he learned in city hall was important, but what he missed was even more important.